Karen-MozzerKaren Mozzer, MSW, LICSW: Clinic Administrator

Karen Mozzer, MSW, LICSW is the Vice President of Operations for WCFC. In this roles she oversees all professional services for our outpatient clinic, as well as its New England Geriatrics program. Prior to taking the role of Vice President she worked as a Psychotherapist, Quality Assurance Coordinator, and Program Director for New England Geriatrics. Her work in geriatric mental health is highly regarded by colleagues and long-term care facilities. Karen has also worked as a Group Home Coordinator for Concord-Assabet Adolescent Services and a Mentor Supervisor and Adolescent Counselor for DARE Family Services. Karen has provided presentations and trainings on various topics in geriatric mental health. Audiences include the National Association of Social Workers (Massachusetts Chapter), Western New England University Social Work Conference, American Stroke Association, and numerous nursing homes and community groups. She received her MSW from the Simmons School of Social Work and graduated magna cum laude from Amherst College with a BA in psychology. Karen has lived in Connecticut with her husband and son for over 10 years.

Ricardo MujicaRicardo Mujica, MD: Medical Director

Ricardo Mujica, MD, is Board Certified in Geriatric Psychiatry and Addictions Psychiatry. He is the Medical Director of West Central Family & Counseling, Ltd. and oversees its Geriatric Program, New England Geriatrics (NEG). He has boundless compassion for the elderly and an innate ability for understanding the challenges of treating frail individuals with multiple medical and psychiatric diagnoses. His work in mental health is highly regarded by colleagues throughout western Massachusetts. New England Geriatrics manages the Center for Geriatric Psychiatry Unit at Baystate Wing Hospital located in Palmer, MA. Dr. Mujica serves as its full time Medical Director. Mujica received his medical training at the SUNY Health Science Center and Yale University. While at Yale, he served as Chief Resident and also completed fellowships in geriatric psychiatry and addiction psychiatry. He is also trained in providing Electroconvulsive Therapy (ECT) and uses this form of treatment at Wing Memorial Hospital. Dr. Mujica has provided presentations and trainings on various topics in geriatric mental health throughout his career. He also has done research and published on a variety of topics including Alzheimer’s disease and schizophrenia. Dr. Mujica was born in Columbia. He resides in western Massachusetts with his wife, son and daughter and is active in his community.

audra-phaneufAudra Phaneuf: Chief Financial Officer

Chief Financial Officer: Audra Phaneuf is the Chief Financial Officer of West Central Family & Counseling, Ltd and oversees all financial aspects of the entity and its current and former affiliated entities including; New England Health Care Management, Inc., which has operated and managed nursing homes within the Commonwealth of Massachusetts, a Hospice company and a billing agency for physicians and groups. Audra holds a degree in Business Administration. She is an operationally focused CFO and involved in many of the day to day functions within the business office. She has a strong aptitude for understanding the dynamic health care landscape and has developed and maintained successful relationships with a multitude of health insurance carriers. Audra has been with the organization since 2000 and has grown with the company, managing revenues which have expanded and doubled since her commencement. She has been recognized by the company for her leadership abilities and willingness to step up and take on any tasks assigned and most recently for her dedication and work by earning an Award of Excellence in 2010 at the company’s annual employee conference. Outside of the office Audra and her family reside in western Massachusetts. She is involved in her children’s activities including serving on parent-teacher boards, organizing several fundraising campaigns to obtain corporate donations.


Jo-Anne-CabralJo-Anne Gaughan-Cabral, LICSW: Clinic Director

Jo-Anne Gaughan-Cabral has 25 years of social work experience, 18 of those years working as a psychotherapist providing treatment to nursing home residents with New England Geriatrics.  Prior to her work with NEG, she was the Director of the Dual Diagnosis Program at St. Francis Hospital in Hartford, CT, and a social worker at Providence Hospital in Holyoke, MA.  Most recently Jo-Anne served as Regional Program Director for New England Geriatrics. In this role she oversaw the psychiatric teams of four inpatient geriatric psychiatric units. Now as Clinic Supervisor, Jo-Anne provides supervision to our clinicians and clinic interns. She works one on one with our students to ensure they receive a comprehensive educational experience. Jo-Anne received her BSW from Elms College and her MSW from the University of Connecticut.  She is married, has two sons, one of whom is in college.